Everything an FBA seller needs to import
Selling on Amazon.ca from outside Canada means becoming an importer. Here is what that involves — and how we cover it.
Be your own importer of record
Amazon will not act as the importer of record for your inventory. Through our Non-Resident Importer program we set you up to import into Canada legally, even without a Canadian company.
CARM registration and security
Selling on Amazon.ca means you need a CARM Client Portal account and your own financial security to release goods. We register you and post the right security so your stock keeps moving.
GST/HST registration
Non-resident sellers storing inventory in Canadian fulfillment centres usually need to register for GST/HST and recover the import GST they pay. We help you get registered and stay compliant.
DDP shipments Amazon accepts
Amazon rejects shipments where it is named as importer or where duties are unpaid. We clear your goods Delivered Duty Paid so they arrive at the FBA warehouse without being refused.
Customs clears before the warehouse
Your goods must clear CBSA before they reach an Amazon fulfillment centre. We handle classification, duty, and release so your inventory checks in on time and stays sellable.
Returns and reverse logistics
Cross-border returns and removals have their own customs treatment. We help you handle them correctly so you are not paying duty twice on the same goods.
Amazon won't clear customs for you
Amazon refuses any shipment that names it as the importer of record or that arrives with duties unpaid. That surprises a lot of sellers and leads to rejected, stranded inventory.
As a Non-Resident Importer you stay in control: you import the goods, we clear them Delivered Duty Paid, and your stock arrives at the fulfillment centre ready to sell — no rejections, no scramble.
From your supplier to the FBA warehouse
Three steps and your cross-border inventory just works.
We set you up as importer
We register your Business Number and RM import account, enroll you in CARM, post financial security, and arrange GST/HST registration so you can legally import as a non-resident.
We clear your inventory
When your goods arrive from your supplier, we classify them, calculate duty and GST, and clear them through CBSA Delivered Duty Paid — exactly how Amazon requires.
Your stock reaches FBA
Cleared inventory is delivered to the Amazon fulfillment centre ready to sell. You keep selling; we keep your import account compliant shipment after shipment.
Frequently asked questions
The customs questions Amazon and e-commerce sellers ask us most.
